Psychological safety, Action Learning and leadership development applied to real work.
For HR and leaders who want stronger collaboration, more open conversations and clearer day-to-day decisions.
On-site, online or hybrid. Services in Portuguese and English.
01 / HOW I WORK
Developing people and improving the way work is organised go hand in hand.
I connect the quality of relationships with the processes, roles and decisions that shape everyday work. Leaders and teams build new skills while addressing challenges that matter.
Trust to speak up, listening to understand and conversations that make learning possible.
Priorities, responsibilities and agreements that give collective action a clear direction.
HOW A PROJECT PROGRESSES
Identify the challenge, the audience and what needs to change at work.
Work on real situations and build agreements with the team.
Apply the practices at work and revisit what the group has learnt.
02 / CONNECTED EXPERTISE
From caring for people to building strong relationships and clarity for action. Each solution connects what the team needs with what the organisation wants to achieve.
Supporting the people who make things happen.
Practical tools to recognise emotions, manage energy and develop more sustainable ways of working.
Building trust to move forward.
Relationships that encourage participation, learning from mistakes and shared accountability.
Turning intention into action.
Clearer processes, roles and decisions to reduce friction, align priorities and collaborate more effectively.
The pillars complement one another. Each programme is shaped around a real challenge within the organisation.
03 / FROM REFLECTION TO PRACTICE
Explore psychological safety, Action Learning, emotional regulation, leadership and wellbeing, team development or collaboration and focus.
Build the trust people need to contribute, ask for help and learn from mistakes at work.
Discuss my organisation’s challengeCLARITY IN PRACTICE
Three applications to make visible where work gets stuck and build agreements the team can test.
When it helps
Rework, bottlenecks or decisions that move between departments without progress.
What we work on
The group maps how work happens, identifies handovers between departments and makes clear who is involved in each decision.
To take into everyday work
A workflow map and agreements on priorities, decision points and improvements to try.
When it helps
Tasks overlap, responsibilities remain unclear or the team relies on constant follow-up.
What we work on
The workshop makes responsibilities, interdependencies and agreements explicit so the team can align them.
To take into everyday work
Agreements on who does what, how to ask for support and when to review what was agreed.
When it helps
Demands, strengths and delivery capacity need to be brought back into alignment.
What we work on
The team looks at tasks, relationships and ways of contributing, exploring adjustments that are possible in its real context.
To take into everyday work
Small adjustments to work, with named owners and a time to review what has changed.
04 / THE FORMAT FOLLOWS YOUR NEEDS
On-site, online or hybrid delivery in Portuguese and English. Each engagement is tailored to your participants and context, with travel available by arrangement.
Find your starting pointA session to open up conversations, introduce perspectives and connect the topic to workplace challenges. Suitable for awareness initiatives and internal events.
Participatory activities, reflection and practical tools applied to situations close to the group’s reality. Participants leave with practices and working agreements to try out.
A connected series of sessions, with application between meetings and reflection on what has been learnt. The number and length of sessions depend on the context.
Cycles of 3 or 5 sessions built around real problems, questioning and reflection on action. The group develops its ability to collaborate while working towards solutions.
05 / EXPERIENCE THAT BRINGS THE WORK TO LIFE
A selection of sessions and programmes delivered with organisations. Different formats, connected to the challenges facing people and teams.
GGB via Onemind
A team development programme based on Lencioni’s Five Dysfunctions of a Team, exploring everyday relationships and behaviours.
“Foi muito importante para enxergar as pessoas de forma diferente e entender melhor os comportamentos no dia a dia.”
V.tal via Onemind
An emotional regulation intervention within a mental health programme, with activities to recognise emotions and develop practical tools.
“O trabalho ajudou muito o time. Estamos no caminho da mudança e não deveríamos parar por aqui.”
EDC Group direct engagement
A talk for Janeiro Branco, Brazil’s mental health awareness campaign, opening up reflection on care and mental health at work.
“Foi muito enriquecedor. Esse tipo de conversa é realmente necessária no ambiente de trabalho.”
Auren Energia via Onemind
A talk at the annual convention about presence as a strategy, with an attention practice and reflections to take into everyday work.
“A palestra trouxe reflexões importantes de forma simples e acessível. Saí com novos olhares sobre como lidar com o dia a dia.”
Chubb via Onemind
An experiential talk about relationships, personal stories and the importance of social connection for wellbeing.
“Gostei muito da forma como o tema foi conduzido. Leve, profundo e extremamente necessário.”
Serasa Experian via Juliana Sawaia Consultoria
A workshop on leaders’ wellbeing within a development programme, with reflections and self-care practices.
“Um dos pontos que mais me marcou foi tirar o peso da perfeição e lembrar da importância do autocuidado.”
Participant testimonials, reproduced in their original Portuguese.
PARTNERSHIPS AND COLLABORATIONS
Partnerships bring together complementary knowledge and ways of working. I value listening, building together and recognising each contribution throughout a project. I want to build relationships that benefit everyone: the people taking part, the organisations, the partners and those facilitating the work.
I bring experience in leadership, operations and continuous improvement to each partnership, alongside expertise in psychological safety, Action Learning, well-being and group facilitation. I can contribute to designing and facilitating experiences, with attention to the audience, context and agreed objectives.
Presence, relationships and learning through experience.
Through Onemind, I deliver talks, experiential sessions and development programmes for leaders and teams. Our partnership brings together presence, emotional regulation, trust and collaboration, with space to try things out, reflect and apply learning in everyday work.
Well-being science and leadership development.
Juliana Sawaia works with workplace happiness, neuroscience for leadership and a culture of well-being. In this partnership, I contribute by facilitating and designing learning experiences on mental health, emotional regulation and self-care in leadership.
If you are looking for a professional to help design or facilitate experiences with your clients, let’s talk.
06 / FIND THE RIGHT FIT
Three questions to identify a starting point for development.
The recommendation is a starting point. The final design takes shape through a conversation about your context.
Your answers stay on this page and are not sent anywhere.
Presence is strategic.
Consultancy and facilitation
São Paulo · Brazil
07 / MEET YOUR FACILITATOR
Consultant in Psychological Safety,
Action Learning and Leadership Development.
Since 2004, I have designed high-impact programmes and delivered leadership training, first at Atento and later at Walmart. My background brings together more than 20 years of experience in leadership, quality, continuous improvement, strategy and operations.
My Six Sigma training progressed from Green Belt at Whirlpool to Black Belt at Atento and Master Black Belt at Walmart. This foundation connects analytical rigour with people development and the quality of workplace relationships.
At TPC Leadership, I managed global leadership development programmes in collaboration with teams in different countries. Today, I combine that experience with studies in wellbeing, mental health and group learning to create clearer, more collaborative ways of working.
My operations experience includes shared service centres, workforce management, business process management (BPM) and project management offices (PMO). I know first-hand the challenges of organising capacity, responsibilities and decisions across departments.
Sustainable results are built through people, trusting relationships and clarity for action.
Portuguese · English
Fluent delivery in Portuguese and English, online, on-site and in hybrid settings, with travel available by arrangement.
At Atento, I regularly used Spanish in meetings. At Walmart and TPC Leadership, I regularly used English.
BEFORE WE TALK
08 / THE NEXT STEP IS A CONVERSATION
Write to Mariana using the form on this page. If you prefer, put your organisation’s challenge into a brief before sending.
The brief is generated here. No message is sent automatically.
Tell me about the challenge and who will take part. If you already have a format or timeframe in mind, include it.
Mariana Mourão’s story, talks and collaborations.
Facilitation to investigate causes and follow through on action.
Português
English
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